IT support that gets to know the business.
Managed IT, installations and technology management for established businesses that value continuity, clear advice and dependable support.
Nationwide UK support.
What is covered
- Day-to-day user support
- Devices and applications
- Microsoft 365
- Exchange Online
- Teams, SharePoint and OneDrive
- Identity and access
- Networks and infrastructure
- Office installations and changes
- Suppliers and licensing
- Security configuration
- Backup and continuity planning
- Technology planning
Nationwide on-site work is available by arrangement. Most support is delivered remotely, with additional technical cover available when required.
Predictable support, without the small print.
- Support
- Remote support is included within your managed-service agreement, with no per-ticket charges.
- Hours
- Standard support hours are 09:00–17:00 UK time, weekdays.
- Contracts
- No long-term contracts.
- Onboarding
- Onboarding usually takes about a week once we have the access and information we need.
Your technology stays yours.
Accounts, licences and data remain in your name wherever the service allows it. If you ever leave, you take them with you.
Continuity of cover.
Clients deal directly with IT-BOX. Additional technical cover is available if ever required.
Knowledge compounds.
The longer IT-BOX works with a business, the more useful the relationship becomes. Systems, suppliers, users, history and previous decisions are understood in context instead of being rediscovered with every issue.
That continuity is reflected in long-standing client relationships, some of which have lasted decades.
Experience spans manufacturing and engineering, construction, hospitality, healthcare, fashion, recruitment and other commercial sectors. Steven’s wider experience also includes work with major banking and insurance organisations.
What do you need technology to do?
Whether it is everyday IT, Microsoft 365, a difficult technology decision or an AI opportunity, start with the business problem.